Welcome to Continuum University

The courses here will help you to fully leverage Continuum products and services in your Managed Services business.  From the content below you will learn best practices for implementation and client onboarding, apply strategies to effectively monitor resources, and develop a managed services sales process to help grow your business.  

Please send any questions or feedback to ContinuumU@continuum.net

 

 

 

 

 

All Courses

Path to Success Phase 1: Evaluating Continuum
Path to Success Phase 1: Evaluating Continuum
Use this guide to get started with Continuum.
FREE
01:08:53
eLearning - Self PacedContinuum Onboarding
Path to Success Phase 2: Partnering with Continuum
Path to Success Phase 2: Partnering with Continuum
Provides guidance to advance your Continuum partnership.
FREE
00:26:05
eLearning - Self PacedContinuum Onboarding
The Team Dashboard
The Team Dashboard
Explains how Admins can request access to the Team Dashboard
 
Path to Success Phase 3: Go-to-Market
Path to Success Phase 3: Go-to-Market
Offers proven go-to-market resources to achieve marketplace success.
FREE
00:37:03
eLearning - Self PacedContinuum Onboarding
New Continuum Partners
New Continuum Partners
This course series will guide you through your evaluation and onboarding with Continuum.
3 Courses
eLearning - Self PacedContinuum Onboarding
Getting Started: Live
Getting Started: Live
Live training conducted by the onboarding team for new partners.
FREE
01:00:00
The Continuum Platform
The Continuum Platform
Understand the Continuum platform and available products and services.
FREE
00:57:15
Help DeskFortify/SecurityRecover/BDRBusiness OwnervCIOService Delivery ManagerTechnicianOn-SiteInternalPartner SuccessSecurity
Continuum Command
Continuum Command
6 Courses
Command/RMMBusiness OwnervCIOService Delivery ManagerTechnicianeLearning - Self PacedCertificationContinuum Onboarding
Continuum Fortify
Continuum Fortify
8 Courses
Fortify/SecurityBusiness OwnervCIOService Delivery ManagerTechnicianSales RepresentativeeLearning - Self PacedSales Manager
Continuum Recover
Continuum Recover
Explains the features and functions of Continuum's hybrid backup and disaster recovery solution.
FREE
01:15:53
Recover/BDRvCIOService Delivery ManagerTechnicianeLearning - Self PacedCertification
Help Desk Success
Help Desk Success
Explains the value and function of the Help Desk and improves onboarding.
FREE
01:15:28
Command/RMMHelp DeskBusiness OwnervCIOService Delivery ManagerTechnicianCertification
Continuum Command for Networks
Continuum Command for Networks
Describes how to integrate an Auvik account with Continuum for improved network monitoring.
FREE
00:05:00
Business OwnerService Delivery ManagerTechnicianeLearning - Self Paced
Webroot Endpoint Protection
Webroot Endpoint Protection
Defines the Webroot integrated endpoint protection solution for securing devices
FREE
00:22:41
Fortify/SecurityService Delivery ManagerTechnicianeLearning - Self Paced
Getting Started with Continuum Command
Getting Started with Continuum Command
Learn to successfully launch an initial Command offering.
FREE
00:40:15
Command/RMMService Delivery ManagerTechnicianeLearning - Self PacedContinuum Onboarding
Setup and Maintenance
Setup and Maintenance
Explains how to properly configure and maintain sites.
FREE
00:19:32
Command/RMMvCIOService Delivery ManagerTechnicianeLearning - Self Paced
Advanced Features
Advanced Features
Covers best practices for using Continuum Command's additional options.
FREE
01:32:17
Command/RMMvCIOService Delivery ManagerTechnicianeLearning - Self Paced
Device Management
Device Management
Describes the Command for Desktop and Command for Server Solutions used to efficiently and effectively manage resources.
FREE
00:15:45
Command/RMMvCIOService Delivery ManagerTechnicianeLearning - Self Paced
Continuum Command Specialist Exam
Continuum Command Specialist Exam
FREE
Command/RMMvCIOService Delivery ManagerTechnicianeLearning - Self PacedCertification
Continuum Command Specialist Certificate
Continuum Command Specialist Certificate
FREE
Command/RMMBusiness OwnervCIOService Delivery ManagerTechnicianeLearning - Self PacedCertification
Fortify for Protection
Fortify for Protection
Examines the importance of an effective security strategy and describes Continuum’s Security offerings.
FREE
00:19:00
Fortify/SecurityBusiness OwnervCIOService Delivery ManagerTechnicianSales RepresentativeeLearning - Self PacedSales Manager
Fortify Overview: Endpoints & Networks
Fortify Overview: Endpoints & Networks
Defines solutions to meet the needs of advanced security-focused clients.
FREE
00:06:27
Fortify/SecurityBusiness OwnerService Delivery ManagerTechnicianeLearning - Self Paced
Fortify for Endpoint Security
Fortify for Endpoint Security
Builds on foundational security tools to mitigate sophisticated cyber-attacks.
FREE
00:28:03
Fortify/SecurityBusiness OwnervCIOService Delivery ManagereLearning - Self Paced
Fortify for Network Security
Fortify for Network Security
Provides the framework to help your clients demonstrate regulatory compliance.
FREE
00:19:05
Fortify/SecurityBusiness OwnervCIOService Delivery ManagerTechnicianeLearning - Self Paced
Webroot Endpoint Protection Sales Training
Webroot Endpoint Protection Sales Training
FREE
Business OwnerSales RepresentativeeLearning - Self PacedSales ManagerSales
Webroot SecureAnywhere DNS Protection Technical Training
Webroot SecureAnywhere DNS Protection Technical Training
Explains how SecureAnywhere® DNS Protection works and how to configure it.
FREE
Fortify/SecurityvCIOService Delivery ManagerTechnicianeLearning - Self Paced
Webroot SecureAnywhere DNS Protection Sales Training
Webroot SecureAnywhere DNS Protection Sales Training
Highlights the benefits and selling resources for SecureAnywhere® DNS Protection.
FREE
Fortify/SecurityBusiness OwnervCIOSales RepresentativeeLearning - Self PacedSales Manager
Webroot® Security Awareness Sales Training
Webroot® Security Awareness Sales Training
Covers Webroot Security Awareness Training and explains how it helps protect businesses.
FREE
Fortify/SecurityBusiness OwnervCIOSales RepresentativeeLearning - Self PacedSales Manager
Webroot® Security Awareness Technical Training
Webroot® Security Awareness Technical Training
Explains the value of Webroot Security Awareness Technical Training
FREE
vCIOService Delivery ManagerTechnicianeLearning - Self Paced
Continuum Certified IT Expert
Continuum Certified IT Expert
FREE
Command/RMMHelp DeskRecover/BDRvCIOService Delivery ManagerTechnicianeLearning - Self PacedCertification
Selling Managed IT Services
Selling Managed IT Services
Understand small- to medium-sized businesses and their reliance on technology.
FREE
02:23:51
Business OwnerSales RepresentativeeLearning - Self PacedCertificationSales ManagerSales
Building an MSP Sales Team
Building an MSP Sales Team
Learn to use metrics and effective hires to build a high-performing sales team.
FREE
02:18:25
Business OwnereLearning - Self PacedCertificationSales Manager