Welcome to Continuum University

The courses here will help you to fully leverage Continuum products and services in your Managed Services business.  From the content below you will learn best practices for implementation and client onboarding, apply strategies to effectively monitor resources, and develop a managed services sales process to help grow your business.  

Please send any questions or feedback to ContinuumU@continuum.net

 

 

 

 

 

All Courses

Path to Success Phase 1: Evaluating Continuum
Path to Success Phase 1: Evaluating Continuum
Use this guide to get started with Continuum.
FREE
01:08:53
eLearning - Self PacedContinuum Onboarding
The Team Dashboard
The Team Dashboard
Explains how Admins can request access to the Team Dashboard
 
Path to Success Phase 2: Partnering with Continuum
Path to Success Phase 2: Partnering with Continuum
Provides guidance to advance your Continuum partnership.
FREE
00:26:05
eLearning - Self PacedContinuum Onboarding
New Continuum Partners
New Continuum Partners
This course series will guide you through your evaluation and onboarding with Continuum.
3 Courses
eLearning - Self PacedContinuum Onboarding
The Continuum Platform
The Continuum Platform
Understand the Continuum platform and available products and services.
FREE
00:57:15
Continuum RMMHelp DeskContinuum SecurityContinuum BDRvCIOService Delivery ManagerTechnicianOthereLearning - Self PacedCertificationContinuum Onboarding
Path to Success Phase 3: Go-to-Market
Path to Success Phase 3: Go-to-Market
Offers proven go-to-market resources to achieve marketplace success.
FREE
00:37:03
eLearning - Self PacedContinuum Onboarding
Remote Monitoring and Management
Remote Monitoring and Management
5 Courses
Continuum RMMvCIOService Delivery ManagerTechnicianeLearning - Self PacedCertificationContinuum Onboarding
Continuum Security
Continuum Security
6 Courses
Continuum SecurityBusiness OwnervCIOService Delivery ManagerTechnicianSales RepresentativeeLearning - Self PacedSales Manager
Continuum BDR
Continuum BDR
Explains the features and functions of Continuum's hybrid backup and disaster recovery solution.
FREE
01:11:10
Continuum BDRvCIOService Delivery ManagerTechnicianeLearning - Self PacedCertification
Help Desk Success
Help Desk Success
Explains the value and function of the Help Desk and improves onboarding.
FREE
01:15:28
Continuum RMMHelp DeskBusiness OwnervCIOService Delivery ManagerTechnicianCertification
Network Care
Network Care
Describes how to integrate an Auvik account with Continuum for improved network monitoring.
FREE
00:05:00
Business OwnerService Delivery ManagerTechnicianeLearning - Self Paced
Webroot Endpoint Protection
Webroot Endpoint Protection
Defines the Webroot integrated endpoint protection solution for securing devices
FREE
00:22:41
Continuum SecurityService Delivery ManagerTechnicianeLearning - Self Paced
Getting Started with RMM
Getting Started with RMM
Learn to successfully launch an initial RMM offering.
FREE
00:40:15
Continuum RMMService Delivery ManagerTechnicianeLearning - Self PacedContinuum Onboarding
Setup and Maintenance
Setup and Maintenance
Explains how to properly configure and maintain sites.
FREE
00:19:32
Continuum RMMvCIOService Delivery ManagerTechnicianeLearning - Self Paced
Advanced Features
Advanced Features
Covers best practices for using Continuum RMM's additional options.
FREE
01:32:17
Continuum RMMvCIOService Delivery ManagerTechnicianeLearning - Self Paced
Desktop Care
Desktop Care
Describes the Desktop Care Solution used to efficiently and effectively manage desktop resources.
FREE
00:15:45
Continuum RMMvCIOService Delivery ManagerTechnicianeLearning - Self Paced
RMM Specialist Exam
RMM Specialist Exam
FREE
Continuum RMMvCIOService Delivery ManagerTechnicianeLearning - Self PacedCertification
Profile and Protect
Profile and Protect
Examines the importance of an effective security strategy and describes Continuum’s Security offerings.
FREE
00:19:00
Continuum SecurityBusiness OwnervCIOService Delivery ManagerTechnicianSales RepresentativeeLearning - Self PacedSales Manager
Detect and Respond Overview
Detect and Respond Overview
Defines solutions to meet the needs of advanced security-focused clients.
FREE
00:06:27
Continuum SecurityBusiness OwnerService Delivery ManagerTechnicianeLearning - Self Paced
Detect and Respond Endpoint
Detect and Respond Endpoint
Builds on foundational security tools to mitigate sophisticated cyber-attacks.
FREE
00:06:45
Continuum SecurityBusiness OwnervCIOService Delivery ManagereLearning - Self Paced
Detect and Respond Network and Compliance
Detect and Respond Network and Compliance
Provides the framework to help your clients demonstrate regulatory compliance.
FREE
00:03:43
Continuum SecurityBusiness OwnervCIOService Delivery ManagerTechnicianeLearning - Self Paced
Webroot SecureAnywhere DNS Protection Technical Training
Webroot SecureAnywhere DNS Protection Technical Training
Explains how SecureAnywhere® DNS Protection works and how to configure it.
FREE
Continuum SecurityvCIOService Delivery ManagerTechnicianeLearning - Self Paced
Webroot SecureAnywhere DNS Protection Sales Training
Webroot SecureAnywhere DNS Protection Sales Training
Highlights the benefits and selling resources for SecureAnywhere® DNS Protection.
FREE
Continuum SecurityBusiness OwnervCIOSales RepresentativeeLearning - Self PacedSales Manager
Continuum Certified IT Expert
Continuum Certified IT Expert
FREE
Continuum RMMHelp DeskContinuum BDRvCIOService Delivery ManagerTechnicianeLearning - Self PacedCertification
Selling Managed IT Services
Selling Managed IT Services
Understand small- to medium-sized businesses and their reliance on technology.
FREE
02:23:51
Business OwnerSales RepresentativeeLearning - Self PacedCertificationSales ManagerSales
Building an MSP Sales Team
Building an MSP Sales Team
Learn to use metrics and effective hires to build a high-performing sales team.
FREE
02:18:25
Business OwnereLearning - Self PacedCertificationSales Manager