Welcome to Continuum University

The courses here will help you to fully leverage Continuum products and services in your Managed Services business. From the content below you will learn best practices for implementation and client onboarding, apply strategies to effectively monitor resources, and develop a managed services sales process to help grow your business.

Please send any questions or feedback to ContinuumU@ConnectWise.com

What's new?

All Courses

Getting Started: Live

Getting Started: Live

Live training conducted by the onboarding team for new partners.

Fortify for Assessment - Standard

Fortify for Assessment - Standard

SalesPartnerSecurityTechnicalTechnicianSales ManagerBusiness OwnerFortify/SecurityContinuum OnboardingeLearning - Self PacedSales Representative

Building your TSP's Cybersecurity Practice

Building your TSP's Cybersecurity Practice

To kick off the crucial conversation around Cybersecurity, Jay Ryerse and Joy Beland bring their renowned Continuum MSP Cybersecurity GTM Roadmap to our ConnectWise IT Nation Share community.

PartnerSecurityBusiness OwnerFortify/SecurityeLearning - Self Paced

The Team Dashboard

The Team Dashboard

Explains how Admins can request access to the Team Dashboard

New Continuum Partners

New Continuum Partners

This course series will guide you through your evaluation and onboarding with Continuum.

SalesAssistPartnerSecurityHelp DeskTechnicalCommand/RMMRecover/BDRTechnicianCertificationSales ManagerBusiness OwnerFortify/SecurityContinuum OnboardingeLearning - Self PacedSales Representative

The Continuum Platform

The Continuum Platform

Understand the Continuum platform and available products and services.

vCIOOn-SiteInternalSecurityHelp DeskRecover/BDRTechnicianBusiness OwnerFortify/SecurityPartner SuccessService Delivery Manager

Continuum Command

Continuum Command

vCIOSalesAssistPartnerSecurityHelp DeskTechnicalCommand/RMMRecover/BDRTechnicianCertificationSales ManagerBusiness OwnerFortify/SecurityContinuum OnboardingeLearning - Self PacedSales RepresentativeService Delivery Manager

Continuum Fortify

Continuum Fortify

vCIOSalesAssistPartnerSecurityHelp DeskTechnicalCommand/RMMRecover/BDRTechnicianCertificationSales ManagerBusiness OwnerFortify/SecurityContinuum OnboardingeLearning - Self PacedSales RepresentativeService Delivery Manager

Continuum Recover

Continuum Recover

Explains the features and functions of Continuum's hybrid backup and disaster recovery solution.

vCIORecover/BDRTechnicianCertificationeLearning - Self PacedService Delivery Manager

Help Desk Success

Help Desk Success

Explains the value and function of the Help Desk and improves onboarding.

vCIOHelp DeskCommand/RMMTechnicianCertificationBusiness OwnerService Delivery Manager

Continuum Command for Networks

Continuum Command for Networks

Describes how to integrate an Auvik account with Continuum for improved network monitoring.

TechnicianBusiness OwnereLearning - Self PacedService Delivery Manager

Webroot Endpoint Protection

Webroot Endpoint Protection

Defines the Webroot integrated endpoint protection solution for securing devices

TechnicianFortify/SecurityeLearning - Self PacedService Delivery Manager

Getting Started with Continuum Command

Getting Started with Continuum Command

Learn to successfully launch an initial Command offering.

Command/RMMTechnicianContinuum OnboardingeLearning - Self PacedService Delivery Manager

Setup and Maintenance

Setup and Maintenance

Explains how to properly configure and maintain sites.

vCIOCommand/RMMTechnicianeLearning - Self PacedService Delivery Manager

Advanced Features

Advanced Features

Covers best practices for using Continuum Command's additional options.

vCIOCommand/RMMTechnicianeLearning - Self PacedService Delivery Manager

Device Management

Device Management

Describes the Command for Desktop and Command for Server Solutions used to efficiently and effectively manage resources.

vCIOCommand/RMMTechnicianeLearning - Self PacedService Delivery Manager

Continuum Command Specialist Exam

Continuum Command Specialist Exam

vCIOCommand/RMMTechnicianCertificationeLearning - Self PacedService Delivery Manager

Continuum Command Specialist Certificate

Continuum Command Specialist Certificate

vCIOCommand/RMMTechnicianCertificationBusiness OwnereLearning - Self PacedService Delivery Manager

Fortify for Protection

Fortify for Protection

Examines the importance of an effective security strategy and describes Continuum’s Security offerings.

vCIOTechnicianSales ManagerBusiness OwnerFortify/SecurityeLearning - Self PacedSales RepresentativeService Delivery Manager

Fortify Overview: Endpoints & Networks

Fortify Overview: Endpoints & Networks

Defines solutions to meet the needs of advanced security-focused clients.

TechnicianBusiness OwnerFortify/SecurityeLearning - Self PacedService Delivery Manager

Fortify for Endpoint Security

Fortify for Endpoint Security

Builds on foundational security tools to mitigate sophisticated cyber-attacks.

vCIOBusiness OwnerFortify/SecurityeLearning - Self PacedService Delivery Manager

Fortify for Network Security

Fortify for Network Security

Provides the framework to help your clients demonstrate regulatory compliance.

vCIOTechnicianBusiness OwnerFortify/SecurityeLearning - Self PacedService Delivery Manager

Webroot Endpoint Protection Sales Training

Webroot Endpoint Protection Sales Training

SalesSales ManagerBusiness OwnereLearning - Self PacedSales Representative

Webroot SecureAnywhere DNS Protection Technical Training

Webroot SecureAnywhere DNS Protection Technical Training

Explains how SecureAnywhere® DNS Protection works and how to configure it.

vCIOTechnicianFortify/SecurityeLearning - Self PacedService Delivery Manager

Webroot SecureAnywhere DNS Protection Sales Training

Webroot SecureAnywhere DNS Protection Sales Training

Highlights the benefits and selling resources for SecureAnywhere® DNS Protection.

vCIOSales ManagerBusiness OwnerFortify/SecurityeLearning - Self PacedSales Representative

Webroot® Security Awareness Sales Training

Webroot® Security Awareness Sales Training

Covers Webroot Security Awareness Training and explains how it helps protect businesses.

vCIOSales ManagerBusiness OwnerFortify/SecurityeLearning - Self PacedSales Representative

Webroot® Security Awareness Technical Training

Webroot® Security Awareness Technical Training

Explains the value of Webroot Security Awareness Technical Training

vCIOTechnicianeLearning - Self PacedService Delivery Manager

Continuum Certified IT Expert

Continuum Certified IT Expert

vCIOHelp DeskCommand/RMMRecover/BDRTechnicianCertificationeLearning - Self PacedService Delivery Manager

Selling Managed IT Services

Selling Managed IT Services

Understand small- to medium-sized businesses and their reliance on technology.

SalesCertificationSales ManagerBusiness OwnereLearning - Self PacedSales Representative

Building an MSP Sales Team

Building an MSP Sales Team

Learn to use metrics and effective hires to build a high-performing sales team.

CertificationSales ManagerBusiness OwnereLearning - Self Paced

Path to Success Phase 1: Evaluating Continuum

Path to Success Phase 1: Evaluating Continuum

Use this guide to get started with Continuum.

Continuum OnboardingeLearning - Self Paced

Path to Success Phase 3: Go-to-Market

Path to Success Phase 3: Go-to-Market

Offers proven go-to-market resources to achieve marketplace success.

Continuum OnboardingeLearning - Self Paced

Path to Success Phase 2: Partnering with Continuum

Path to Success Phase 2: Partnering with Continuum

Provides guidance to advance your Continuum partnership.

Continuum OnboardingeLearning - Self Paced