Welcome to Continuum UniversityThe courses here will help you to fully leverage Continuum products and services in your Managed Services business. From the content below you will learn best practices for implementation and client onboarding, apply strategies to effectively monitor resources, and develop a managed services sales process to help grow your business. Please send any questions or feedback to ContinuumU@continuum.net
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All Courses
Path to Success Phase 1: Evaluating Continuum
Use this guide to get started with Continuum.
FREE
01:08:53
The Team Dashboard
Explains how Admins can request access to the Team Dashboard
Path to Success Phase 2: Partnering with Continuum
Provides guidance to advance your Continuum partnership.
FREE
00:26:05
New Continuum Partners
This course series will guide you through your evaluation and onboarding with Continuum.
3
Courses
The Continuum Platform
Understand the Continuum platform and available products and services.
FREE
00:57:15
Path to Success Phase 3: Go-to-Market
Offers proven go-to-market resources to achieve marketplace success.
FREE
00:37:03
Remote Monitoring and Management
5
Courses
Continuum Security
6
Courses
Continuum BDR
Explains the features and functions of Continuum's hybrid backup and disaster recovery solution.
FREE
01:11:10
Help Desk Success
Explains the value and function of the Help Desk and improves onboarding.
FREE
01:15:28
Network Care
Describes how to integrate an Auvik account with Continuum for improved network monitoring.
FREE
00:05:00
Webroot Endpoint Protection
Defines the Webroot integrated endpoint protection solution for securing devices
FREE
00:22:41
Getting Started with RMM
Learn to successfully launch an initial RMM offering.
FREE
00:40:15
Setup and Maintenance
Explains how to properly configure and maintain sites.
FREE
00:19:32
Advanced Features
Covers best practices for using Continuum RMM's additional options.
FREE
01:32:17
Desktop Care
Describes the Desktop Care Solution used to efficiently and effectively manage desktop resources.
FREE
00:15:45
RMM Specialist Exam
FREE
Profile and Protect
Examines the importance of an effective security strategy and describes Continuum’s Security offerings.
FREE
00:19:00
Detect and Respond Overview
Defines solutions to meet the needs of advanced security-focused clients.
FREE
00:06:27
Detect and Respond Endpoint
Builds on foundational security tools to mitigate sophisticated cyber-attacks.
FREE
00:06:45
Detect and Respond Network and Compliance
Provides the framework to help your clients demonstrate regulatory compliance.
FREE
00:03:43
Webroot SecureAnywhere DNS Protection Technical Training
Explains how SecureAnywhere® DNS Protection works and how to configure it.
FREE
Webroot SecureAnywhere DNS Protection Sales Training
Highlights the benefits and selling resources for SecureAnywhere® DNS Protection.
FREE
Continuum Certified IT Expert
FREE
Selling Managed IT Services
Understand small- to medium-sized businesses and their reliance on technology.
FREE
02:23:51
Building an MSP Sales Team
Learn to use metrics and effective hires to build a high-performing sales team.
FREE
02:18:25