Welcome to Continuum UniversityThe courses here will help you to fully leverage Continuum products and services in your Managed Services business. From the content below you will learn best practices for implementation and client onboarding, apply strategies to effectively monitor resources, and develop a managed services sales process to help grow your business. Please send any questions or feedback to ContinuumU@ConnectWise.com
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All Courses
Getting Started: Live
Live training conducted by the onboarding team for new partners.
FREE
01:00:00
Fortify for Assessment - Standard
FREE
SalesPartnerSecurityTechnicalTechnicianSales ManagerBusiness OwnerFortify/SecurityContinuum OnboardingeLearning - Self PacedSales Representative
Building your TSP's Cybersecurity Practice
To kick off the crucial conversation around Cybersecurity, Jay Ryerse and Joy Beland bring their renowned Continuum MSP Cybersecurity GTM Roadmap to our ConnectWise IT Nation Share community.
FREE
PartnerSecurityBusiness OwnerFortify/SecurityeLearning - Self Paced
The Team Dashboard
Explains how Admins can request access to the Team Dashboard
New Continuum Partners
This course series will guide you through your evaluation and onboarding with Continuum.
3 Courses
SalesAssistPartnerSecurityHelp DeskTechnicalCommand/RMMRecover/BDRTechnicianCertificationSales ManagerBusiness OwnerFortify/SecurityContinuum OnboardingeLearning - Self PacedSales Representative
The Continuum Platform
Understand the Continuum platform and available products and services.
FREE
00:57:15
vCIOOn-SiteInternalSecurityHelp DeskRecover/BDRTechnicianBusiness OwnerFortify/SecurityPartner SuccessService Delivery Manager
Continuum Command
6 Courses
vCIOSalesAssistPartnerSecurityHelp DeskTechnicalCommand/RMMRecover/BDRTechnicianCertificationSales ManagerBusiness OwnerFortify/SecurityContinuum OnboardingeLearning - Self PacedSales RepresentativeService Delivery Manager
Continuum Fortify
9 Courses
vCIOSalesAssistPartnerSecurityHelp DeskTechnicalCommand/RMMRecover/BDRTechnicianCertificationSales ManagerBusiness OwnerFortify/SecurityContinuum OnboardingeLearning - Self PacedSales RepresentativeService Delivery Manager
Continuum Recover
Explains the features and functions of Continuum's hybrid backup and disaster recovery solution.
FREE
01:15:53
vCIORecover/BDRTechnicianCertificationeLearning - Self PacedService Delivery Manager
Help Desk Success
Explains the value and function of the Help Desk and improves onboarding.
FREE
01:15:28
vCIOHelp DeskCommand/RMMTechnicianCertificationBusiness OwnerService Delivery Manager
Continuum Command for Networks
Describes how to integrate an Auvik account with Continuum for improved network monitoring.
FREE
00:05:00
TechnicianBusiness OwnereLearning - Self PacedService Delivery Manager
Webroot Endpoint Protection
Defines the Webroot integrated endpoint protection solution for securing devices
FREE
00:22:41
TechnicianFortify/SecurityeLearning - Self PacedService Delivery Manager
Getting Started with Continuum Command
Learn to successfully launch an initial Command offering.
FREE
00:40:15
Command/RMMTechnicianContinuum OnboardingeLearning - Self PacedService Delivery Manager
Setup and Maintenance
Explains how to properly configure and maintain sites.
FREE
00:19:32
vCIOCommand/RMMTechnicianeLearning - Self PacedService Delivery Manager
Advanced Features
Covers best practices for using Continuum Command's additional options.
FREE
01:32:17
vCIOCommand/RMMTechnicianeLearning - Self PacedService Delivery Manager
Device Management
Describes the Command for Desktop and Command for Server Solutions used to efficiently and effectively manage resources.
FREE
00:15:45
vCIOCommand/RMMTechnicianeLearning - Self PacedService Delivery Manager
Continuum Command Specialist Exam
FREE
vCIOCommand/RMMTechnicianCertificationeLearning - Self PacedService Delivery Manager
Continuum Command Specialist Certificate
FREE
vCIOCommand/RMMTechnicianCertificationBusiness OwnereLearning - Self PacedService Delivery Manager
Fortify for Protection
Examines the importance of an effective security strategy and describes Continuum’s Security offerings.
FREE
00:19:00
vCIOTechnicianSales ManagerBusiness OwnerFortify/SecurityeLearning - Self PacedSales RepresentativeService Delivery Manager
Fortify Overview: Endpoints & Networks
Defines solutions to meet the needs of advanced security-focused clients.
FREE
00:06:27
TechnicianBusiness OwnerFortify/SecurityeLearning - Self PacedService Delivery Manager
Fortify for Endpoint Security
Builds on foundational security tools to mitigate sophisticated cyber-attacks.
FREE
00:28:03
vCIOBusiness OwnerFortify/SecurityeLearning - Self PacedService Delivery Manager
Fortify for Network Security
Provides the framework to help your clients demonstrate regulatory compliance.
FREE
00:19:05
vCIOTechnicianBusiness OwnerFortify/SecurityeLearning - Self PacedService Delivery Manager
Webroot Endpoint Protection Sales Training
FREE
SalesSales ManagerBusiness OwnereLearning - Self PacedSales Representative
Webroot SecureAnywhere DNS Protection Technical Training
Explains how SecureAnywhere® DNS Protection works and how to configure it.
FREE
vCIOTechnicianFortify/SecurityeLearning - Self PacedService Delivery Manager
Webroot SecureAnywhere DNS Protection Sales Training
Highlights the benefits and selling resources for SecureAnywhere® DNS Protection.
FREE
vCIOSales ManagerBusiness OwnerFortify/SecurityeLearning - Self PacedSales Representative
Webroot® Security Awareness Sales Training
Covers Webroot Security Awareness Training and explains how it helps protect businesses.
FREE
vCIOSales ManagerBusiness OwnerFortify/SecurityeLearning - Self PacedSales Representative
Webroot® Security Awareness Technical Training
Explains the value of Webroot Security Awareness Technical Training
FREE
vCIOTechnicianeLearning - Self PacedService Delivery Manager
Continuum Certified IT Expert
FREE
vCIOHelp DeskCommand/RMMRecover/BDRTechnicianCertificationeLearning - Self PacedService Delivery Manager
Selling Managed IT Services
Understand small- to medium-sized businesses and their reliance on technology.
FREE
02:23:51
SalesCertificationSales ManagerBusiness OwnereLearning - Self PacedSales Representative
Building an MSP Sales Team
Learn to use metrics and effective hires to build a high-performing sales team.
FREE
02:18:25
CertificationSales ManagerBusiness OwnereLearning - Self Paced
Path to Success Phase 1: Evaluating Continuum
Use this guide to get started with Continuum.
FREE
01:08:53
Continuum OnboardingeLearning - Self Paced
Path to Success Phase 3: Go-to-Market
Offers proven go-to-market resources to achieve marketplace success.
FREE
00:37:03
Continuum OnboardingeLearning - Self Paced
Path to Success Phase 2: Partnering with Continuum
Provides guidance to advance your Continuum partnership.
FREE
00:26:05
Continuum OnboardingeLearning - Self Paced
Path to Success Phase 1: Evaluating Continuum
Use this guide to get started with Continuum.
FREE
01:08:53
Continuum OnboardingeLearning - Self Paced
Path to Success Phase 3: Go-to-Market
Offers proven go-to-market resources to achieve marketplace success.
FREE
00:37:03
Continuum OnboardingeLearning - Self Paced
Path to Success Phase 2: Partnering with Continuum
Provides guidance to advance your Continuum partnership.
FREE
00:26:05
Continuum OnboardingeLearning - Self Paced
Webroot SecureAnywhere DNS Protection Sales Training
Highlights the benefits and selling resources for SecureAnywhere® DNS Protection.
FREE
vCIOSales ManagerBusiness OwnerFortify/SecurityeLearning - Self PacedSales Representative
Fortify for Assessment - Standard
FREE
SalesPartnerSecurityTechnicalTechnicianSales ManagerBusiness OwnerFortify/SecurityContinuum OnboardingeLearning - Self PacedSales Representative
Webroot® Security Awareness Sales Training
Covers Webroot Security Awareness Training and explains how it helps protect businesses.
FREE
vCIOSales ManagerBusiness OwnerFortify/SecurityeLearning - Self PacedSales Representative
Webroot SecureAnywhere DNS Protection Technical Training
Explains how SecureAnywhere® DNS Protection works and how to configure it.
FREE
vCIOTechnicianFortify/SecurityeLearning - Self PacedService Delivery Manager
Fortify Overview: Endpoints & Networks
Defines solutions to meet the needs of advanced security-focused clients.
FREE
00:06:27
TechnicianBusiness OwnerFortify/SecurityeLearning - Self PacedService Delivery Manager
Fortify for Endpoint Security
Builds on foundational security tools to mitigate sophisticated cyber-attacks.
FREE
00:28:03
vCIOBusiness OwnerFortify/SecurityeLearning - Self PacedService Delivery Manager
Fortify for Network Security
Provides the framework to help your clients demonstrate regulatory compliance.
FREE
00:19:05
vCIOTechnicianBusiness OwnerFortify/SecurityeLearning - Self PacedService Delivery Manager
Fortify for Protection
Examines the importance of an effective security strategy and describes Continuum’s Security offerings.
FREE
00:19:00
vCIOTechnicianSales ManagerBusiness OwnerFortify/SecurityeLearning - Self PacedSales RepresentativeService Delivery Manager
Webroot® Security Awareness Technical Training
Explains the value of Webroot Security Awareness Technical Training
FREE
vCIOTechnicianeLearning - Self PacedService Delivery Manager
Advanced Features
Covers best practices for using Continuum Command's additional options.
FREE
01:32:17
vCIOCommand/RMMTechnicianeLearning - Self PacedService Delivery Manager
Getting Started with Continuum Command
Learn to successfully launch an initial Command offering.
FREE
00:40:15
Command/RMMTechnicianContinuum OnboardingeLearning - Self PacedService Delivery Manager
Device Management
Describes the Command for Desktop and Command for Server Solutions used to efficiently and effectively manage resources.
FREE
00:15:45
vCIOCommand/RMMTechnicianeLearning - Self PacedService Delivery Manager
Continuum Command Specialist Certificate
FREE
vCIOCommand/RMMTechnicianCertificationBusiness OwnereLearning - Self PacedService Delivery Manager
Setup and Maintenance
Explains how to properly configure and maintain sites.
FREE
00:19:32
vCIOCommand/RMMTechnicianeLearning - Self PacedService Delivery Manager
Continuum Command Specialist Exam
FREE
vCIOCommand/RMMTechnicianCertificationeLearning - Self PacedService Delivery Manager