Continuum RMM Specialist

Continuum RMM Specialist

About this course

To earn the Continuum RMM Specialist certificate, you must complete the following courses:

Getting Started with RMM

The Getting Started with RMM course guides you through the initial steps required, including agent download and deployment, notification setup, creating sites, and a basic understanding of alerts and patching.

Setup and Maintenance

Welcome to Setup and Maintenance. Once sites are set up, proper configuration and maintenance are critical for continued success. Setting reboot schedules and assigning access levels ensure the NOC has all information necessary to complete and support your site, and successfully managing agents helps with portal maintenance and everyday task completion.

Advanced Features

The RMM Advanced Features course covers best practices and methods for using the additional options available in Continuum’s RMM platform, including scripting, the Communicator tool, advanced patching, device management, monitoring, and preventative maintenance.

Desktop Care

The Desktop Care course details using Continuum’s Desktop Care Solution to efficiently and effectively manage desktop resources. The solution intuitively integrates into workflows to improve automation and accessibility.

RMM Specialist Exam

Take the RMM Specialist exam and earn a score of 80% or higher to complete the certification requirements.

 

About this course

To earn the Continuum RMM Specialist certificate, you must complete the following courses:

Getting Started with RMM

The Getting Started with RMM course guides you through the initial steps required, including agent download and deployment, notification setup, creating sites, and a basic understanding of alerts and patching.

Setup and Maintenance

Welcome to Setup and Maintenance. Once sites are set up, proper configuration and maintenance are critical for continued success. Setting reboot schedules and assigning access levels ensure the NOC has all information necessary to complete and support your site, and successfully managing agents helps with portal maintenance and everyday task completion.

Advanced Features

The RMM Advanced Features course covers best practices and methods for using the additional options available in Continuum’s RMM platform, including scripting, the Communicator tool, advanced patching, device management, monitoring, and preventative maintenance.

Desktop Care

The Desktop Care course details using Continuum’s Desktop Care Solution to efficiently and effectively manage desktop resources. The solution intuitively integrates into workflows to improve automation and accessibility.

RMM Specialist Exam

Take the RMM Specialist exam and earn a score of 80% or higher to complete the certification requirements.