- Device Management
Introduction to Device Management 00:01:16
Provides a high-level overview of the features and functions of Desktop and Server Care.
- Monitoring and Alerting
Device Dashboard 00:02:50
Highlights the device dashboard for effectively managing environments and details options for sorting, filtering, and exporting.
Customizable Alerts 00:02:52
Describes how to activate and configure Intellimon alerts and manage thresholds for the three categories of desktop health alerts.
Device Details 00:03:24
Presents all the information available on the Device Details page, including OS Updates, Applications, Inventory, Tickets, Notes, Services, and Tasks.
Device Groups 00:03:03
Explains the logic and function of Device Groups: customizable resource lists sharing a feature that update on a dynamic basis.
Running Tasks 00:02:20
Covers task functionality, deployable from the device dashboard to perform specific actions on a device or device group during a scheduled timeframe.
Explains how to access the Webroot console from the devices page using single sign-on to manage basic common Webroot functionality for endpoints.
Describes the Command for Desktop and Command for Server Solutions used to efficiently and effectively manage resources.
The Device Management course details using Command for Servers and Command for Desktops solutions to efficiently and effectively manage resources. The solution intuitively integrates into workflows to improve automation and accessibility.
- Highlights the customizable dashboard used to streamline workflows.
- Explains near real-time data collecting and reporting capabilities.
- Shows how users can monitor resources with dynamic device groups.
- Describes how to generate actionable alerts with desktop health details.
- Examines the dashboard task functionality to efficiently execute directives.
Each module contains a short instructional video followed by questions to check your understanding. Once you complete all modules in the Command series, take the Command Specialist Exam and earn a score of 80% or better to become Command certified.