If you signed an agreement that includes Help Desk you must complete the Help Desk certification course found here.

Path to Success Phase 1: Evaluating Continuum
Path to Success Phase 1: Evaluating Continuum
Use this guide to get started with Continuum.
FREE
01:08:53
eLearning - Self PacedContinuum Onboarding
Path to Success Phase 2: Partnering with Continuum
Path to Success Phase 2: Partnering with Continuum
Provides guidance to advance your Continuum partnership.
FREE
00:26:05
eLearning - Self PacedContinuum Onboarding
Path to Success Phase 3: Go-to-Market
Path to Success Phase 3: Go-to-Market
Offers proven go-to-market resources to achieve marketplace success.
FREE
00:37:03
eLearning - Self PacedContinuum Onboarding
Selling Managed IT Services
Selling Managed IT Services
Understand small- to medium-sized businesses and their reliance on technology.
FREE
02:23:51
Business OwnerSales RepresentativeeLearning - Self PacedCertificationSales ManagerSales
Help Desk Success
Help Desk Success
Explains the value and function of the Help Desk and improves onboarding.
FREE
01:15:28
Command/RMMHelp DeskBusiness OwnervCIOService Delivery ManagerTechnicianCertification
Getting Started with Continuum Command
Getting Started with Continuum Command
Learn to successfully launch an initial Command offering.
FREE
00:40:15
Command/RMMService Delivery ManagerTechnicianeLearning - Self PacedContinuum Onboarding
The Continuum Platform
The Continuum Platform
Understand the Continuum platform and available products and services.
FREE
00:57:15
Help DeskFortify/SecurityRecover/BDRBusiness OwnervCIOService Delivery ManagerTechnicianOn-SiteInternalPartner SuccessSecurity
Setup and Maintenance
Setup and Maintenance
Explains how to properly configure and maintain sites.
FREE
00:19:32
Command/RMMvCIOService Delivery ManagerTechnicianeLearning - Self Paced
Building an MSP Sales Team
Building an MSP Sales Team
Learn to use metrics and effective hires to build a high-performing sales team.
FREE
02:18:25
Business OwnereLearning - Self PacedCertificationSales Manager
Advanced Features
Advanced Features
Covers best practices for using Continuum Command's additional options.
FREE
01:32:17
Command/RMMvCIOService Delivery ManagerTechnicianeLearning - Self Paced
Webroot Endpoint Protection
Webroot Endpoint Protection
Defines the Webroot integrated endpoint protection solution for securing devices
FREE
00:22:41
Fortify/SecurityService Delivery ManagerTechnicianeLearning - Self Paced
Continuum Command Specialist Exam
Continuum Command Specialist Exam
FREE
Command/RMMvCIOService Delivery ManagerTechnicianeLearning - Self PacedCertification
Continuum Recover
Continuum Recover
Explains the features and functions of Continuum's hybrid backup and disaster recovery solution.
FREE
01:15:53
Recover/BDRvCIOService Delivery ManagerTechnicianeLearning - Self PacedCertification
Fortify for Protection
Fortify for Protection
Examines the importance of an effective security strategy and describes Continuum’s Security offerings.
FREE
00:19:00
Fortify/SecurityBusiness OwnervCIOService Delivery ManagerTechnicianSales RepresentativeeLearning - Self PacedSales Manager
Device Management
Device Management
Describes the Command for Desktop and Command for Server Solutions used to efficiently and effectively manage resources.
FREE
00:15:45
Command/RMMvCIOService Delivery ManagerTechnicianeLearning - Self Paced
The Team Dashboard
The Team Dashboard
Explains how Admins can request access to the Team Dashboard
 
Continuum Certified IT Expert
Continuum Certified IT Expert
FREE
Command/RMMHelp DeskRecover/BDRvCIOService Delivery ManagerTechnicianeLearning - Self PacedCertification
Continuum Command for Networks
Continuum Command for Networks
Describes how to integrate an Auvik account with Continuum for improved network monitoring.
FREE
00:05:00
Business OwnerService Delivery ManagerTechnicianeLearning - Self Paced
Fortify Overview: Endpoints & Networks
Fortify Overview: Endpoints & Networks
Defines solutions to meet the needs of advanced security-focused clients.
FREE
00:06:27
Fortify/SecurityBusiness OwnerService Delivery ManagerTechnicianeLearning - Self Paced
Fortify for Endpoint Security
Fortify for Endpoint Security
Builds on foundational security tools to mitigate sophisticated cyber-attacks.
FREE
00:28:03
Fortify/SecurityBusiness OwnervCIOService Delivery ManagereLearning - Self Paced
Fortify for Network Security
Fortify for Network Security
Provides the framework to help your clients demonstrate regulatory compliance.
FREE
00:19:05
Fortify/SecurityBusiness OwnervCIOService Delivery ManagerTechnicianeLearning - Self Paced
Webroot SecureAnywhere DNS Protection Technical Training
Webroot SecureAnywhere DNS Protection Technical Training
Explains how SecureAnywhere® DNS Protection works and how to configure it.
FREE
Fortify/SecurityvCIOService Delivery ManagerTechnicianeLearning - Self Paced
Webroot SecureAnywhere DNS Protection Sales Training
Webroot SecureAnywhere DNS Protection Sales Training
Highlights the benefits and selling resources for SecureAnywhere® DNS Protection.
FREE
Fortify/SecurityBusiness OwnervCIOSales RepresentativeeLearning - Self PacedSales Manager
Continuum Command Specialist Certificate
Continuum Command Specialist Certificate
FREE
Command/RMMBusiness OwnervCIOService Delivery ManagerTechnicianeLearning - Self PacedCertification
Getting Started: Live
Getting Started: Live
Live training conducted by the onboarding team for new partners.
FREE
01:00:00
Webroot® Security Awareness Sales Training
Webroot® Security Awareness Sales Training
Covers Webroot Security Awareness Training and explains how it helps protect businesses.
FREE
Fortify/SecurityBusiness OwnervCIOSales RepresentativeeLearning - Self PacedSales Manager
Webroot® Security Awareness Technical Training
Webroot® Security Awareness Technical Training
Explains the value of Webroot Security Awareness Technical Training
FREE
vCIOService Delivery ManagerTechnicianeLearning - Self Paced
Webroot Endpoint Protection Sales Training
Webroot Endpoint Protection Sales Training
FREE
Business OwnerSales RepresentativeeLearning - Self PacedSales ManagerSales
Building your TSP's Cybersecurity Practice
Building your TSP's Cybersecurity Practice
To kick off the crucial conversation around Cybersecurity, Jay Ryerse and Joy Beland bring their renowned Continuum MSP Cybersecurity GTM Roadmap to our ConnectWise IT Nation Share community.
FREE
Fortify/SecurityBusiness OwnereLearning - Self PacedPartnerSecurity
Fortify for Assessment - Standard
Fortify for Assessment - Standard
FREE
Fortify/SecurityBusiness OwnerTechnicianSales RepresentativeeLearning - Self PacedSales ManagerContinuum OnboardingPartnerTechnicalSalesSecurity