If you signed an agreement that includes Help Desk you must complete the Help Desk certification course found here.
Path to Success Phase 1: Evaluating ConnectWise (Legacy Continuum)
Use this guide to get started.
Path to Success Phase 2: Partnering with ConnectWise
Provides guidance to advance your ConnectWise partnership.
Path to Success Phase 3: Go-to-Market
Offers proven go-to-market resources to achieve marketplace success.
Getting Started with Command
Learn to successfully launch an initial Command offering.
Command Specialist Certificate
Describes the Command for Desktop and Command for Server Solutions used to efficiently and effectively manage resources.
The Platform (Legacy Continuum)
Understand the platform and available products and services.
ConnectWise MDR for Security
Builds on foundational security tools to mitigate sophisticated cyber-attacks.
ConnectWise Risk Assessment - Standard
Cybersecurity Management for Network Security
Provides the framework to help your clients demonstrate regulatory compliance.
Building your TSP's Cybersecurity Practice
To kick off the crucial conversation around Cybersecurity, Jay Ryerse and Joy Beland bring their renowned MSP Cybersecurity GTM Roadmap to our ConnectWise IT Nation Share community.
ConnectWise Endpoint Policy Management
Examines the importance of an effective security strategy and describes the Security offerings.
Webroot SecureAnywhere DNS Protection Sales Training
Highlights the benefits and selling resources for SecureAnywhere® DNS Protection.
Webroot SecureAnywhere DNS Protection Technical Training
Explains how SecureAnywhere® DNS Protection works and how to configure it.
Webroot Endpoint Protection Sales Training
Selling Managed IT Services
Understand small- to medium-sized businesses and their reliance on technology.
Covers best practices for using Command's additional options.
Setup and Maintenance
Explains how to properly configure and maintain sites.
The Team Dashboard
Explains how Admins can request access to the Team Dashboard
ConnectWise MDR Overview: Endpoints & Networks
Defines solutions to meet the needs of advanced security-focused clients.
Webroot® Security Awareness Sales Training
Covers Webroot Security Awareness Training and explains how it helps protect businesses.
Building an MSP Sales Team
Learn to use metrics and effective hires to build a high-performing sales team.
Command Specialist Exam
Help Desk Success
Explains the value and function of the Help Desk and improves onboarding.
Explains the features and functions of the hybrid backup and disaster recovery solution.
Introduction to the ConnectWise Asio™ Platform
Asio™ is the industry’s most modern unified management platform, providing infinite scalability, intelligent automation, value-added reporting and insights, and a common user interface.
Command for Networks
Describes how to integrate an Auvik account for improved network monitoring.
Webroot® Security Awareness Technical Training
Explains the value of Webroot Security Awareness Technical Training
Certified IT Expert
Getting Started: Live
Live training conducted by the onboarding team for new partners.
Webroot Endpoint Protection
Defines the Webroot integrated endpoint protection solution for securing devices